How can I book a hot air balloon flight?

You can book a flight through our website, by phone, or by visiting our office. We offer a variety of packages to suit your preferences.

What should I wear for the flight?

We recommend wearing comfortable clothing and closed-toe shoes. It's advisable to bring a light jacket as it can be cooler at higher altitudes.

How long does the flight last?

The flight itself typically lasts about one hour. However, the entire experience, including pre-flight preparations and post-flight celebrations, can take around 3-4 hours.

Is it safe to fly in a hot air balloon?

Safety is our top priority. We adhere to strict safety protocols, and all our pilots are highly experienced and certified.

What happens if the weather is bad on the day of my flight?

If the weather conditions are not suitable for flying, we will offer you the option to reschedule your flight or receive a full refund.

Can I bring a camera?

Yes, you are welcome to bring a camera to capture the beautiful scenery. However, please ensure it is securely attached to prevent any accidents.

What is your cancellation policy?

Our cancellation policy is as follows:

• Full refund for cancellations made 48 hours before the flight.
• A 50% cancellation fee for cancellations made less than 48 hours before the flight.
• No refund for no-shows without prior notice.
• Full refund or rescheduling option for weather-related cancellations.

If you have any other questions, please feel free to contact our customer service team.